Return policy

We want you to feel confident when shopping. If something isn’t right, we are here to help.

Return Eligibility

Items may be returned within 14 days of delivery. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.

Certain items such as personal-use accessories, digital goods, or final sale products may not be eligible for return.

Return Process

To initiate a return, please contact us through our Contact page with your order number and a brief description of the issue.

Once approved, you will receive return instructions. Items sent back without prior approval may not be accepted.

Refunds

After the returned item is received and inspected, refunds will be processed to the original payment method.

Please allow several business days for your bank or payment provider to complete the refund transaction.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, contact us within 48 hours of delivery with photos for verification. We will resolve the issue as quickly as possible.